Frequently Asked Questions

Welcome to the Cleanandvac.com FAQ page. Find answers to the most common questions about our commercial cleaning machines, industrial vacuums, and professional cleaning products. Can't find what you're looking for? Contact our team — we're happy to help.

General Questions

What does Cleanandvac.com sell?

Cleanandvac.com specializes in professional-grade commercial cleaning equipment and supplies for US businesses. Our three core categories are commercial cleaning machines (floor scrubbers, pressure washers, steam cleaners), commercial and industrial vacuums (backpack, upright, wet/dry), and commercial cleaning products (degreasers, disinfectants, floor cleaners). All products are selected for business and professional use.

Who are your products designed for?

Our products are designed for commercial and industrial customers including facilities management companies, janitorial and cleaning contractors, office buildings, healthcare facilities, schools, hotels, warehouses, and retail environments. We do not sell consumer-grade equipment — everything we carry is built for professional, heavy-duty use.

Do you ship across the United States?

Yes. We ship to businesses across the contiguous United States. Shipping times and rates vary by product size and destination. Large commercial cleaning machines may ship via freight. Contact us for freight shipping details on larger equipment orders.

Do you offer bulk or volume pricing for businesses?

Yes, we offer bulk pricing for qualifying commercial orders. If you need multiple units of a commercial cleaning machine, vacuum, or cleaning product, please contact us to discuss volume pricing options tailored to your business needs.

Commercial Cleaning Machines

What types of commercial cleaning machines do you carry?

We carry a wide range of commercial cleaning machines including floor scrubbers, ride-on sweepers, walk-behind scrubbers, industrial pressure washers, commercial steam cleaners, and more. All machines are rated for continuous commercial use and are suitable for large-scale facilities.

What is the difference between a walk-behind and ride-on floor scrubber?

A walk-behind floor scrubber is operated on foot and is ideal for small to medium commercial spaces such as retail stores, restaurants, and school hallways. A ride-on floor scrubber allows the operator to sit and is designed for large open areas such as warehouses, distribution centers, airports, and large commercial facilities where speed and efficiency are critical.

How do I choose the right commercial cleaning machine for my facility?

Choosing the right commercial cleaning machine depends on your floor type (hard floor, concrete, tile), square footage, cleaning frequency, and budget. Key factors include scrubbing width, tank capacity, power source (battery, propane, electric), and runtime. Our team can help you select the best machine for your specific application — get in touch for a free recommendation.

Do your commercial cleaning machines require professional installation?

Most commercial cleaning machines arrive ready to use with minimal setup. Larger equipment may require assembly or initial configuration. Detailed setup instructions are included with every machine, and our team is available to assist if needed.

Commercial & Industrial Vacuums

What types of commercial vacuums do you offer?

We carry a full lineup of commercial and industrial vacuums including commercial upright vacuums, backpack vacuums, canister vacuums, wet/dry industrial vacuums, and HEPA-filter vacuums for environments requiring superior air quality, such as healthcare and cleanroom settings.

What is the difference between a commercial vacuum and a regular household vacuum?

Commercial vacuums are built for continuous, heavy-duty use — often 8+ hours per day — with more powerful motors, larger capacity tanks, longer-lasting components, and stronger suction than household vacuums. They are designed to handle high-traffic environments and are far more durable and cost-effective for professional cleaning operations over time.

Are your industrial vacuums suitable for warehouses and construction sites?

Yes. Our industrial vacuums and wet/dry vacuums are designed for demanding environments including warehouses, manufacturing plants, and construction sites. They can handle fine dust, debris, liquids, and heavy particulate matter that would damage standard commercial or residential vacuums.

Do commercial backpack vacuums improve cleaning efficiency?

Absolutely. Commercial backpack vacuums are proven to significantly increase cleaning productivity compared to upright models — studies show up to 3x faster cleaning speeds in large commercial spaces. They are ideal for hotels, office buildings, schools, and facilities where speed and maneuverability are priorities.

Cleaning Products

What commercial cleaning products do you carry?

Our commercial cleaning products range includes concentrated floor cleaners, industrial degreasers, commercial disinfectants, specialty surface cleaners, carpet cleaning solutions, and odor eliminators. All products are formulated for professional, commercial-grade performance and are suitable for use with commercial cleaning machines and equipment.

Are your cleaning products safe for use in healthcare and food service environments?

Many of our commercial cleaning and disinfectant products are formulated and approved for use in healthcare, food service, and other regulated environments. Product listings include safety data and usage specifications. If you have specific compliance requirements, please contact us and we'll help you identify the right products.

Do you sell concentrated cleaning products?

Yes. We carry a range of concentrated commercial cleaning solutions that are diluted before use, offering greater value per gallon and reducing packaging waste. Concentration ratios and dilution instructions are clearly listed on each product page.

Orders & Shipping

How long does shipping take?

Standard shipping for smaller items like cleaning products and accessories typically takes 3–7 business days. Larger commercial cleaning machines and equipment may ship via freight and have variable delivery windows depending on your location. Estimated shipping times are provided at checkout.

Can I return a commercial cleaning machine if it doesn't meet my needs?

We want you to be satisfied with your purchase. Please review our return policy page or contact our team before placing a large equipment order so we can confirm the right product for your facility. Returns on large commercial equipment are subject to our standard return terms.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. For freight shipments of large commercial cleaning equipment, a freight carrier will contact you to schedule delivery. If you have questions about your order status, please contact us with your order number.

Still Have Questions?

Our team of commercial cleaning equipment experts is here to help. Whether you need help choosing the right floor scrubber, selecting a commercial vacuum, or finding the best cleaning solution for your facility, we're ready to assist. Contact Cleanandvac.com today.